Dispatch Information

All made-to-order and custom-made products take between 2-5 working days to produce after measurements have been received.  Please also note that large orders may take longer.  For custom-made orders please send measurements to no later than 24 hours after placing your order, using your order number as a reference. 

Shipping Information 

We ship worldwide.

UK Shipping

We use the Royal Mail Signed For First Class service, which takes between 1-3 working days.

For International shipping we use Royal Mail International Tracked and Signed. 

Europe Shipping

Should take up to 7 working days, after orders are dispatched.

Worldwide Shipping

Should take up to 11 working days, after orders are dispatched.

The shipping times mentioned above are a guide, shipping may vary during peak seasons.  (Royal Mail strikes will cause delays) Please check your tracking information for updates. 

Please note that Ewura Jayne is not responsible for any customs fees/taxes payable on your goods.